Please contact Examinations ervices of the British Council to get the mail tracking number.

IELTS receiving organisations subscribed to the E-TRF download service ONLY accept extra TRFs sent via electronic data transmission (please refer to the List of Electronic TRF Recognising Organizations). Please inform the receiving organisation to download your electronic TRF data on the IELTS Test Report Form on-line verification website as soon as possible after you receive the Extra TRF sending notice. A sample preview of the screens is available by clicking on the following link: TRF Verification Website Demonstration. If your receiving organisations haven't subscribed to the E-TRF download service, you can apply Paper Test Report Form method  to send your extra TRFs. However, you need to pay the postage.

IELTS receiving organisations subscribed to the E-TRF download service need to log on to the IELTS Test Report Form on-line verification website https://ielts.ucles.org.uk/ielts-trf/index.jsp to download your electronic TRF data. If a download service failure is confirmed by the receiving organisation, please contact Examinations ervices of the British Council . We will handle the situate on a case-by-case basis.

Please ask your receiving organisation to issue a written certificate justifying failure to receive your extra TRFs beyond the reasonable delivery time, and contact Examinations ervices of the British Council. We will handle the situate on a case-by-case basis.

EOR applications must be made within six weeks of the test date. Candidates should make sure that the Enquiry on Result form, payment before the deadline.

IELTS Test irrespective of whether a full or a partial re-mark of test results is requested.
 

The remarking process takes 21 days after submission of the re-marked form, excluding posting between UK and Taiwan.

The IELTS testing process has the highest quality control procedures and the EOR service is designed to ensure candidate performance has been accurately assessed. All the EOR markers are selected globally against a set of rigorous criteria, tested and certified by Cambridge ESOL. Different modules of the same candidate's EOR application will be marked by different EOR markers to ensure an accurate assessment takes place.

There are 3 possible outcomes of an EOR re-marking: Test scores are either increased, decreased or remain the same. If the score improves after EOR, the British Council will provide the candidate with a new TRF. Candidates can download the EOR result notification letter in the EOR record of the Test Taker Portal, or the test center will mail it to the candidate by registered mail. The EOR fee paid by the candidate will be refunded to the candidate 30 days after the British Council receives the bank account information provided by the candidate.

Please log in your member center and check the status of EOR , please contact Examinations ervices of the British Council