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【Service Portal for Test Takers in Taiwan】

Thank you for using the British Council - Service Portal for Test Takers in Taiwan!

To enhance your test experience, this portal provides application and inquiry functions for certain test-related services.

You can apply for and check related services after completing registration 3 days. The portal currently offers the following services:

  • Request for test rescheduling or module change
  • Request for Extra TEST RESULT FORM (TRF) and track application status
  • Request for test refunds and Enquiry on Results (EOR) refunds
  • Request for Enquiry on Results (EOR) for UKVI paper-based tests
  • Important Reminder:Once you complete your registration, if you need to modify personal details or update passport information, please contact the test centre immediately. Failure to request changes at least one week before the test date may affect your test eligibility.
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    • To log in, please enter your IELTS registration email and complete the OTP verification.
    •  Email
    •  Security verification number
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    【Test Centre Telephone Change Announcement】

     

     

    From 31 December 2025,

    the customer service phone number has been changed to:

    02-8979-7288

     

     

    Thank you for your understanding.

    Wish you success in your test.

     

    British Council Taiwan IELTS Centre